Curriculum

The Management Development Institute (MDI) course consists of ten modules focusing on specific areas of management directly relevant to national ministries of health and their implementing partners as they evaluate their mission and implement their health plans to achieve their stated priorities. Note: Topics listed below are subject to change based on our continued efforts to adapt the program content to participants’ real-time needs.

Organizational Planning

  • Creating a vision and mission for the unit or organization
  • The six key components of planning, and the main ingredients of successful planning strategies
  • The five essential elements of an effective planning process
  • Assessing community needs
  • Internal assessments of strengths and weaknesses, and assessing the external environment
  • Partnerships in planning efforts
  • Planning and budgeting

Operations Management

  • Aligning operations with corporate mission and strategy
  • The importance of operations management in scaling up services
  • Service process analysis and re-engineering for effective operations management
  • Service-process matrix model for ensuring, effectiveness, efficiency and productivity in service delivery
  • Service demand forecasting, inventory systems and policies
  • How attention to process can increase capacity and patient services

Health Information Systems

  • Collecting information related to health care operations, clinical outcomes and financial systems
  • Data analysis to support strategic, operational and financial decision making
  • Data analysis for program and services evaluations
  • Data reporting for accountability
  • Using computers and the Internet to collect, analyze and report information

Management Development Institute Curriculum

Financial Management

  • Concepts of finance and accounting in health services
  • Activity-based costing
  • Budgeting
  • Forecasting
  • Differences between financial (external) and managerial (internal) accounting
  • Recording and reporting non-cash contributions (human resources, medication, supplies)
  • Compliance with funding agencies reporting requirements

Leadership

  • Leading vs. managing
  • Leading & managing change
  • Overcoming resistance to change
  • Motivation and goal setting
  • Conflict & collaboration
  • Teamwork & collaboration
  • Effective communication

Program Monitoring and Evaluation

  • The uses for monitoring and evaluation
  • Types of evaluation; Formative. Monitoring & Summative
  • Conceptual framework design: Health and economic outcomes
  • Outputs, Outcomes and Impact
  • Evaluation approaches
  • Methodological issues

Social Marketing

  • Social marketing versus commercial marketing: differences and similarities
  • Achieving desired outcomes and impact—social change at individual, group and society levels
  • Determining the target group for intervention (demographics/geographic segmentation and selection)
  • Developing a social marketing mix and strategy
  • Implementing a social marketing strategy
  • Determining the effectiveness of the intervention Health Economics
  • Economic tools for allocating scarce financial resources across competing health programs
  • The identification of economic outcomes from health care interventions and programs
  • Creating maximum value from health care expenditures
  • Comparative effectiveness analysis
  • Cost effectiveness analysis
  • Cost benefit analysis

Health Economics

  • Economic tools for allocating scarce financial resources across competing health programs
  • The identification of economic outcomes from health care interventions and programs
  • Creating maximum value from health care expenditures
  • Comparative effectiveness analysis
  • Cost effectiveness analysis
  • Cost benefit analysis

Governance and Ethics

  • Law and ethics in health sector
  • Ethical reasoning
  • Conflict of interest
  • Bribery and general corruption
  • Privacy of health information

Change Management

  • Increasing familiarity and comfort with organizational change management
  • Learn strategies for overcoming resistance to change
  • Increase the probability that the CHIP developed will come to fruition
  • Acquire practical tools for achieving change in your organization