The Management Development Institute consists of eight modules focusing on specific areas of management directly relevant to national ministries of health and their implementing partners as they evaluate their missions and implement their health plans to achieve their stated priorities.

Note: Topics listed below are subject to change based on our continued efforts to adapt the program content to participants’ real-time needs.

Organizational Planning

  • Creating a vision and mission for the unit or organisationThe essential elements of an effective planning process
  • Assessing community needs
  • Internal assessments of strengths and weaknesses and assessing the external environment
  • Partnerships in planning efforts
  • Planning and budgeting

Operations Management

  • Aligning operations with corporate mission and strategy
  • The importance of operations management in scaling up services
  • Service process analysis and re-engineering for effective operations management
  • Service-process matrix model for ensuring effectiveness, efficiency and productivity in service delivery
  • Service demand forecasting, inventory systems and policies
  • How attention to process can increase capacity and patient services

Health Information Systems

  • Collecting information related to healthcare operations, clinical outcomes and financial systems
  • Data analysis to support strategic, operational and financial decision making
  • Data analysis for program and service evaluations
  • Data reporting for accountability
  • Using appropriate tools and technology to collect, analyse and report information

Management Development Institute Curriculum

Financial Management

  • Key finance and accounting concepts
  • Budgeting
  • Forecasting


  • Leading versus managing
  • Leading and managing change
  • Overcoming resistance to change
  • Motivation and goal setting
  • Conflict resolution
  • Teamwork and collaboration
    Effective communication

Program Monitoring and Evaluation

  • The uses of monitoring and evaluation
  • T ypes of evaluation: formative, monitoring and summative
  • Conceptual framework design: health and economic outcomes
  • Outputs, outcomes and impact
  • Evaluation approaches
  • Methodological issues

Social Marketing

  • Social marketing versus commercial marketing: differences and similarities
  • Achieving desired outcomes and impact – social change at individual, group and society levels
  • Determining the target group for intervention (demographical/geographical segmentation and selection)
  • Developing a social marketing mix and strategy
  • Implementing a social marketing strategy
  • Determining the effectiveness of the intervention

Health Economics

  • Economic tools for allocating scarce financial resources across competing health programmes
  • Identification of economic outcomes from healthcare interventions and programmes
  • Creating maximum value from health care expenditures
  • Comparative effectiveness analysis
  • Cost-effectiveness analysis
  • Cost-benefit analysis